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5 Products

  Alloy Navigator 5

  Brand Rex

  Sophos

  Juniper Networks

  Cisco

 

5 Technical Services

  Project   Implementation &   Management Services

  Advisory &   Consultancy Services

   I.T. Technical   Services

 

 

 

 

   
   
     
 
 

 

 

 

 
   IT Technical Services
 

 

1. Equipment Procurement:
IT technological change rapidly, corporate try to meet the need of their business development by upgrading their IT constantly, facing all different configurations, different functions and costly IT products, regardless of the purchasing department or the IT departments in the procurement process are required to undertake heavy pressure, selecting from a various brands and models according to the principles of operational needs and corporate purchase of products and programs are a very professional-like process. NetCraft has 10 years of IT experience in the key industries, the pros and cons of each manufacturer and product expertise, both in-depth knowledge and understanding of IT technology trends, we have effectively control on all of these as well as product structure and after-sales service. We provide customers impartial advices and long-term interests of customers~{!/~} effective proposals during the IT procurement of equipment, and our diversified services can be adjusted according to customer requirements. Our specific services include:
- Procurement budget formulation
- Users~{!/~} requests to seek the understanding, analysis and confirmation
- Provide solutions and equipment list
- Provide list of suppliers and qualifications
- Participate in evaluation and business negotiations
- Provide technical advice
- Customization on imported equipment into the channels and co-exchange settlement
- Shopping service equipment
- Intermediary financial services
- Participation in installation and commissioning
- Equipment inspection and activation
- Organization of the use of personnel training
- Management-related after-sales service
- Proposals for the replacement of equipment

2. IT Equipment Migration & Upgrade Services:
Migration & upgrading IT equipment is the featured of service product provided by NetCraft to our valuable customers. With the many years of industry experiences on IT equipment, NetCraft has a thorough understanding of business needs and the actual situation, based on the equipment to provide enterprises with tailored relocation and upgrade solution. Through years of accumulated expertise and experience, we can provide the users technical personnel and transportation equipment and other resources to migrate and upgrade computer equipment, such as the development of equipment, technology, relocation program, equipment upgrade, data backup, the connection of the system after relocation of equipment and system recovery, and technical support services, as well as transportation insurance to ensure that the user's computer equipment and upgrades in the relocation process can be effectively managed to reduce the risk of the equipment in time after the relocation into normal operation. Specific services include:
- Equipment relocation planning and management :
Relocation resource coordination and management;
Relocation process control and quality control;
Relocation agents and property insurance;
Normalized customer interface and communication management;
Status report on the relocation of services;
Management on transferring document;
Emergency events and problem solving;
Participate in a variety of clients~{!/~} coordination to convey customer requirements;
Relocation resource coordination and management;
Single interface to communicate with the customer management;
Emergency problem solving and coordination.

- Technical services for equipment relocation:
Relocation & upgrade of configuration changes to adjust the configuration of services;
Technical support after the system relocation and upgrade;
Supervision of the relocation process;
Engine room equipment installation environmental inspection and consulting services;
The appearance and functionality testing for equipment pre-removal;
The system backup for the hosting operation system before upgrading;
Equipment disassembly and cable banding;
Re-assembling of the upgraded equipment and associating cable connections;
Appearance and functionality testing after the relocation of equipment;
Others due to the relocation or upgrading equipment caused by configuration changes and adjustments;
Arrange engineers to provide on-site technical support for customer's applications or on-line debugging.

3. Lab Conversion and Organization:
A lab is focused on the most important servers and network equipment, related equipment, is the heart of IT equipment, possession of the entire enterprise IT environment and equipment plays an important role in the stability. After a certain number of years of usage, many companies have emerged to varying degrees of engine room aging, cannot fully meet the development needs of enterprises. NetCraft has many years of industry experience and IT equipment, familiar with the full understanding of business needs and the actual situation, based on the room to provide enterprises with custom rehabilitation programs. Through years of accumulated expertise and experience, we can provide the lab a transformation of technology solutions, equipment upgrade program, line finishing the program, equipment procurement programs, and technical support services to ensure the successful completion of the lab reconstruction project for the future of IT services providing the basis for environmental protection. Our services include:
- The existing computer room equipment, inventory and assessment of
- According to the client~{!/~}s order to provide a lab to rehabilitation programs
- The introduction of new management technology and consulting lab
- Development of upgrades and changees into the program
- The scope of services and standards development in consultation
- To coordinate and inform the end-user
- To develop the record in order to ensure the daily operation of the user will not be affected
- Lease back equipment
- The provision of technical personnel involved in program implementation
- Provide hardware and software upgrade procurement management
- Communication network solution and implementation
- Lab equipment solution and implementation
- Submission of the relevant line drawings of the finished project
- Submission of project completion report

4. IT Equipment Maintenance and Management:
NetCraft offers extra warranty services besides the standard warranty from the original manufacturers for a number of branded desktop computers, notebook computers, servers, networking equipment, printers and other IT equipment. This is to enable the clients be able to enjoy the convenient maintenance service even after the warranty period from the manufacturers. For example, continue to provide warranty service to the computer equipment with expired warranty period from manufacturers, or to provide on-site repair services to equipment which has standard service only; provide 7/24 full service for the maintenance of important IT equipment, provide backup equipment service to clients during the maintenance period of the IT equipment, providing the clients a quality services under a controllable cost and budget as well as reduce the time and resources IT staff spend on during maintenance of the equipment. Our services include:
- Participating machines to users by provide archiving and management services
- Users take part in service to provide regular maintenance and testing machines
- Continue to provide warranty service to computer equipment with expired original warranty period from manufacturer
- Provide on-site repair services to equipment which only has standard service
- Provide 7/24 services to important equipment
- Gold sales of service packages offered by manufacturers
- Professional and technical personnel on-site checking and maintenance of faulty equipment
- Help dealing with security products, maintenance and repair
- Dedicated prepare machines and spare parts services to reduce service time of the affected equipment
- Preparation of machines to provide a flexible and adequate spare parts service
- Old machine recovery, processing and upgrade services

5. Data Disaster Prevention, Relief and Recovery:
Sustainable development of business is critical to the success of enterprises. Currently networked IT infrastructure-based business platform that enables all aspects of company operations are vulnerable to the impact of business interruption. Therefore, the corporate management of sustainable-oriented concern, far more than the IT itself. With a variety of threats that may affect the business growth, a single backup/restore, or clustering solutions have been unable to meet the requirements.

NetCraft assists companies to determine the sustainability of the recovery operations required to start to help clients identify key business and IT key points, and integrate them into a comprehensive sustainable business plan.

NetCraft~{!/~}s data for disaster prevention, rescue and recovery services can provide you with the integrated solution with planning, design, implementation and management. We have adopted a variety of threats to assess the potential impact to help clients in various business areas to improve the anti-risk ability. We will help clients develop sustainable business plans, with the client's risk control system and be consistent and continue to meet the client's business and further growth in demand; plus, we will help clients optimize their critical data infrastructure and to ensure that the current availability of IT infrastructure; we will also help our clients solve disaster recovery plan usually exist with the gap between business needs, so that we can ensure that client's key employees, processes and business systems to rapid recovery. Our services include:
- Business continuity planning
- Business sustainability compliance
- IT architecture high availability solutions
- Data high availability solutions
- Disaster recovery drills and protection
- IT equipment leasing and provision of spare
- Data backup off-site consulting and planning
- The data off-site backup services and solutions
- Important data protection and recovery
- Unexpected data on disaster relief
- Data security review and training

6. Internet-related value-added services:
NetCraft uses the most advanced IT technology and has introduced a variety of Internet value-added services, including: domain name applications, servers, storage; e-mail system management; multi-function web page design; provide technical advice and design for corporate website (such as site functionality, network management security, electronic transactions, business models, etc.). We seek to ensure our clients to have a secure Internet environment at a reasonable cost with maximum return, to make the enterprises an invincible position in a competitive global market, and our services include:
- Domain name application
- Domain name explanation and maintenance
- Website design & maintenance
- Leasing and management of e-mail
- Site security advisory
- Site security planning
- Network maintenance and leasing of space
- Internet equipment maintenance and leasing
- Internet room rental
- Internet access planning and design

 

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