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  Alloy Navigator 5

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   Alloy Navigator 5
 

 

Company Introduction:
Alloy Software is a leading global provider of Service Management, Asset Management, and Network Management software solutions that capitalize on continuous changes in IT business technology. Over 5 years ago, Alloy Software launched its two core solutions: Asset Navigator and Alloy Network Inventory. These solutions fulfilled the current and future business requirements of our worldwide customers' IT Service Support needs.

Product Introduction:
IT infrastructures have become incredibly complex, while the demand for reliable and efficient service is constantly growing. Combined with severe budget cuts, this creates an unprecedented challenge for IT departments, which can be overcome through the application of best practices, user empowerment, process automation, and adherence to management procedures at all stages of service delivery.

Alloy Navigator offers a comprehensive and versatile IT Help Desk solution, including complete incident and problem management, hardware and software asset management, furnished with flexible reporting, integrated knowledge base, and workflow automation. It delivers immediate and sizable improvements to IT operations and establishes a long-term basis for streamlining IT service processes, aligning them with your business priorities, and effectively managing the complete IT life cycle.

Alloy Navigator 5 is the clear choice to address this challenge. It features n expansive, web-enabled Service Desk that increases the flexibility and responsiveness of service support processes, empowers internal and external users, and increases customer satisfaction. Alloy Navigator helps maximize your performance by optimizing internal processes to stay in line with the direction and business priorities of your organization. Support for industry best practices, right out of the box, enables you to streamline IT operations and ensure the continuity of your business services today, and secure a viable future for your entire business tomorrow.

Key Features:
- World-class solution based on industry best practices
- Incident and Problem Management
- Change Management
- Hardware and Software Asset Management
- Software Licensing Compliance
- Knowledge Management
- Workflow Management
- Customer Self-Service Portal
- Integrated with Crystal Reports XI

For more information, please visit Alloy Navigator Official Website: alloy-software.com

 

 

 

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